19 Nov Technical Support Services Supervisor- Hillcrest, KZN- R26-28000
Fleet Management company is recruiting for a Technician to their Engineering team, providing remote technical support for technicians in the field. Applicants will be required to analyze product performance data to resolve issues quickly and effectively and serve as subject-matter experts for all levels of staff, providing systems support/feedback. Applicants should have at least 5 years of experience in a similar position, and have minimum matric and minimum of their A+ qualification. The Supervisor will be responsible for the Technical Support Services (TSS) Department, ensuring that tasks are met by the team, and issues are escalated to the manager. Additional duties will include testing of the Website / ERP on a weekly basis, assist with analysing data and reporting, and conduct quality control audits on all technical repairs / new installations using the ERP system. MySQL knowledge would be an advantage. Preference will be given to candidates from the surrounding areas who are available immediately.
- What is your name?
- What is your telephone number?
- What is your highest level of education?
- What is your highest IT Qualification?
- How many years’ of experience do you have working in an IT Support role?
- How many years of experience do you have to supervise staff?
- Have you ever supported diagnostic equipment, vehicle tracking, or similar products? If so, where?
- How soon are you available to start a new position?
- What area do you live in?
- Do you have your own car?
- What was your last salary (CTC)?
- What salary do you require (CTC)?
- Have you ever been interviewed by RESOURCE recruitment before?
