11 Jun Debt Collection Clerk – Gillitts, Hillcrest, KZN- R8 000 – R10 000
Technical company based in the Upper Highway Area (Outer West) of KZN, are recruiting for a debt collector who has their matric/ equivalent, at least 2 years of experience in debt collection, is an excellent communicator and negotiator, and proficient in computer applications. This customer service orientated individual will be responsible for daily outbound calls to follow up on overdue accounts and propose customised payment solutions to recover outstanding debts, dealing with any queries that may arise and work towards collection targets. Preference will be given to applicants who reside in the surrounding areas, and have worked in a similar, outbound debtors collection environment. This is not a call centre/ shift position.
- What is your name?
- What is your telephone number?
- What is your highest related qualification?
- How many years of experience do you have in debt collection?
- How many years of experience do you have phoning clients to negotiate payment terms?
- Have you done debt collection OUTSIDE of a call centre/ contact centre environment?
- What area do you live in?
- What was your last salary?
- What salary do you require?
- Have you ever attended an interview with RESOURCE recruitment before?