22 Apr Customer Engagement Consultant – Kloof, KZN- R NEG
An opportunity exists within a well-established software development company to train and support clients on the software for an individual who has prior experience in a frontline team and ideally experience in tourism. Applicants should have strong software application knowledge, excellent spoken and written English, a sense of urgency to meet SLA’s, be passionate about customer service, and have strong admin skills. Duties will include frontline product support, escalating queries, allocating tickets to correct departments/consultants, and handling product queries.
- What is your name?
- What is your telephone number?
- What is your highest level of education?
- How many years’ of frontline technical product support do you have for a Software Development company?
- How many years’ of frontline technical product support do you have for an IT company?
- How many years of experience do you have in the hospitality sector?
- What area do you live in?
- What was your most recent salary?
- What salary do you require?
- Have you ever attended an interview with RESOURCE recruitment before?
