Job Description

Our client is seeking an experienced Retail Operations Manager to oversee the administration, management, and performance of multiple stores across KZN. Responsibilities include staffing and staff management, training and development, store administration and ensuring stores operate profitably. The role will also involve management non-performing stores, supporting new store openings and closures, identifying and addressing risk and safety areas, ensuring operational and statutory compliance, and driving cost-saving initiatives. Candidates should have a related qualification, 3-5 years’ experience in a similar operations management role and be able to analyse and interpret financial data. A valid driver’s license and have excellent English and isiZulu communication skills essential. Working hours are Monday-Friday 08h30-17h00 and Saturday 08h00-14h00.

1. What is your name?
2. What is your telephone number?
3. What is your highest related qualification?
4. How many years’ experience do you have in a similar Operations Management role?
5. How many stores have you been responsible for managing at one time?
6. Do you have experience with staff management and store performance/profitability?
7. Do you have a valid driver’s license?
8. Are you fluent in both English and isiZulu?
9. What was your most recent salary?
10. What salary (CTC) do you require?
11. Have you ever attended an interview with RESOURCE recruitment before?

Apply here